Sunday, September 4, 2011

Solve Error in SMS Unread Count - Android

Scenario 1 :  SMS unread count shown on the SMS app is a wrong number.

Scenario 2 : You got notification for a new SMS, you went to inbox but no message inside inbox bears an unread marking( in red on my samsung galaxy ace). SMS unread counter in the SMS app still showing an unread SMS (number in a red circle). Even if you open up all the threads, the unread count will remain the same.
If another message comes the combined number will be shown unread. If you read the latter the number goes back to the 'stable' one.

Problem: This is an annoying bug in the android OS SMS app. The actual unread message remain hidden in the inbox so opening up the threads and deleting the messages won't work.

Solution: There is a specific free app for resetting the unread message counter developed by Kamosoft.
This app shows the unread messages and lets you mark them as read. The unread counter will be reset.

In my case the app identified the unread message and brought it to the surface. but the counter was showing unread count even after marking it as read. But a restart solved the problem completely. If just marking as read does not solve the problem for you, do a restart and you will be fine.

The reset counter app is completely free and you can download it from the Android Market using the link below.


Reset Unread SMS Counter - Android Market

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