Saturday, November 27, 2010

How to solve 'Package installation failed' error in Ubuntu?

This is an error occurring after you install Reliance Netconnect Broadband package. If you look at the terminal while installing a package you might see something like this

crossplatformui: subprocess installed 
post-installation script returned error 
exit status 2

This error appears with every installation towards the end after you install Reliance Netconnect.
Though the installation appear to be aborted, all the installed software except Reliance Netconnect is usable. The problem comes when a .deb package with unsatisfied dependencies is installed. As the system does not count the installation of dependency as completed the installation of package is aborted. you might have to retry the installation to complete it fully.

What to do to prevent this error?
As the crossplatformui package is not a ubuntu default one it is safe for removal. But you have to use Synaptic to remove the package. After the removal of crossplatformui everything will be back to normal and further installations will complete successfully.

1 comment:

  1. I am not able to remove that package through Synaptic.
    getting same error. Mukesh

    ReplyDelete

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